Customer care
Orders, returns & repairs.
Find shipping costs, return rules and repair options below. Our Portland team replies within two business days.
Shipping
When will my order leave?
Orders placed before noon Pacific time usually leave our Portland shop within two business days.
How much is shipping?
Do you ship internationally?
Returns
What is the return window?
Unworn, unwashed pieces with original tags may be returned within 30 days of delivery.
Can sale pieces be returned?
Repairs
What can the repair desk handle?
We regularly handle buttons, seams, cuffs, small holes, knitwear pulls and waxed-cotton patching.
How is repair pricing decided?
Contact the shop
Still need a hand?
care@fallowgoods.com · +1 503 555 0148
17 SE Alder Street, Portland
Tuesday to Sunday, 10:00 to 18:00